VAT is charged on all purchases from within the EU and it is included in the price of all items. If you are purchasing a product from outside the EU (for example the United States) then VAT is not charged and it will be deducted once you fill in your shipping and billing address during checkout.
If you are a visitor to the UK and make a purchase from one of our shops then you may be entitled to a VAT refund. You may receive a VAT refund form from a member of staff that must be filled in in store and signed by a member of staff. The customer must present a valid passport. Administration charges apply.
Products bought online or over the phone while visiting the UK are not valid for VAT refunds as the customer must be present when the purchase is made and the form is provided.
Please contact us if you would like any futher information.